SCORM Compliant Package-SITXCCS019 Prepare quotations Training And Assessment Strategy organise and facilitate learning in

organise and facilitate learning in the workplace Elective units CHCLEG001 Work legally and ethically CHCMGT003 Lead the work team BSBHRM40 Support the recruitment

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCECE001 Develop cultural competence CHCECE004 Promote and provide healthy food and drinks CHCECE009 Use an approved learning framework to guide practice CHCECE011 Provide experiences to support children

Units of competency RIIRIS402E Carry out the risk management process RIICWD503E Prepare traffic management plans and traffic guidance schemes * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-SITXCCS019 Prepare quotations Training And Assessment Strategy organise and facilitate learning in* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.