SCORM Compliant Package-BSBOPS402 Coordinate business operational plans Unit Units of competency SITTIND001 Source

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business If you require RPL Kits with comprehensive benchmarking

fillers and bleach MSFFF3001 Match and make up colours MSFFF3003 Apply plural component coatings MSFFF3004 Apply soft rubber techniques MSFFF3002 Set up

secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships If you require RPL Kits with comprehensive benchmarking

spirits and liqueurs SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-BSBOPS402 Coordinate business operational plans Unit Units of competency SITTIND001 Source* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.