Self-Study Guide-BSBSMB301 Investigate micro business opportunities Discount aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIIDES302D Inspect

Units of competency RIICWD538 Prepare traffic management plans and traffic guidance schemes for high volume roads * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core Units MEM234002 Integrate engineering technologies MEM234035 Maintain and apply technical and engineering skills MSMENV672 Develop workplace policy and procedures for environmental sustainability Elective Units MEM234001 Plan and manage engineering-related projects or operations MEM234003 Design machines and ancillary equipment MEM234004 Design for engineering-related noise and vibration mitigation MEM234005 Design hydrodynamic pumping systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-BSBSMB301 Investigate micro business opportunities Discount aggressive or abusive customers SIRXCEG009Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the