SCORM Compliant Package-ICTTEN824 Manage network testing strategies 22477VIC Core units BSBINS301 Develop and

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

Units of competency CHCGMB001 Assess the needs of clients with problem gambling issues CHCGMB002 Provide counselling for clients with problem gambling issues If you require RPL Kits with comprehensive benchmarking

Units of competency FNSTPB402 Establish and maintain payroll systems FNSTPB401 Complete business activity and instalment activity statements If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTCLD301 Evaluate characteristics of cloud computing solutions and services ICTCLD401 Configure cloud services ICTSAS308 Run standard diagnostic tests Group E ICTSAS309 Maintain and repair ICT equipment and software Group E ICTICT309 Create ICT user documentation Group F ICTPRG430 Apply introductory object-oriented language skills Group H Additional Electives CUADIG201 Maintain interactive content Group D BSBITU211 Produce digital text documents Group E If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-ICTTEN824 Manage network testing strategies 22477VIC Core units BSBINS301 Develop and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.