Self-Study Guide-MEM18018 Maintain pneumatic system components Ready for Sale Core units CHCCOM002 Use communication

Core units CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCVOL001 Be an effective volunteer HLTWHS001 Participate in workplace health and safety BSBWOR301 Organise personal work priorities and development Elective units CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS040 Support independence and wellbeing CHCCCS031 Provide individualised support If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Core Units AURAEA003 Monitor environmental and sustainability best practice in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURANN011 Estimate and quote automotive body repairs AURVNA005 Inspect quality of vehicle repair work AURVTN132 Inspect vehicle damage and determine repair procedures AURVTN135 Apply original equipment manufacturer repair procedures during vehicle repairs Elective Units AUMAMM001 Influence and lead work groups in an automotive manufacturing workplace AURETH011 Depower and reinitialise hybrid electric vehicles AURETH101 Depower and reinitialise battery electric vehicles AURVNA003 Review vehicle repair quotations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS401 Maintain work health and safety processes Elective units AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCCCF402 Report on project AHCGRI301 Maintain roof gardens

Self-Study Guide-MEM18018 Maintain pneumatic system components Ready for Sale Core units CHCCOM002 Use communicationOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the