Class Activity Book-MSFGN3004 Resolve quality and compliance issues Graduate Certificate aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

Core units BSBWHS211 Contribute to the health and safety of self and others CUAACD101 Use basic drawing techniques CUAPPR101 Use ideas and techniques to develop creative work Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBTEC101 Operate digital devices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBMGT616 Develop and implement strategic plans FWPCOT6208 Manage innovative thinking and practice in the forest and wood products industry FWPCOT5207 Implement sustainability in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor policy and procedures FNSRSK511 Undertake risk identification FNSRSK512 Assess risks FNSRSK611 Develop and implement risk mitigation plan FNSRSK612 Determine and manage risk exposure strategies Elective units BSBMGT517 Manage operational plan FNSACC511 Provide financial and business performance information FNSACC609 Evaluate financial risk FNSACC624 Monitor corporate governance activities If you require RPL Kits with comprehensive benchmarking

Class Activity Book-MSFGN3004 Resolve quality and compliance issues Graduate Certificate aggressive or abusive customers SIRXCEG006Our unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the