SCORM Compliant Package-TLIF0008 Apply safety critical communications in the rail environment ELICOS Placement Test Core units BSBINS301 Develop and

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking

Our learner resources contain everything you need to begin training your learners

procedures and programs to meet legislative requirements BSBWRK411 Support employee and industrial relations procedures Elective units BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCUS402 Address customer needs BSBRES411 Analyse and present research information If you require RPL Kits with comprehensive benchmarking

Core units BSBMKG621 Develop organisational marketing strategy BSBMKG622 Manage organisational marketing processes BSBMKG623 Develop marketing plans BSBTWK601 Develop and maintain strategic business networks Elective units BSBMKG624 Manage market research Group A BSBMKG625 Implement and manage international marketing programs Group A BSBMKG626 Develop advertising campaigns Group A BSBCRT512 Originate and develop concepts Group B BSBCRT611 Apply critical thinking for complex problem solving Group B BSBOPS601 Develop and implement business plans Group B BSBSTR601 Manage innovation and continuous improvement Group B BSBTEC601 Review organisational digital strategy Group B If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-TLIF0008 Apply safety critical communications in the rail environment ELICOS Placement Test Core units BSBINS301 Develop and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.