Training and Assessment Strategy-22691VIC Certificate II in General Education for Adults MEM Core units AURAAA001 Work in

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Elective Units AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Guidance for interpreting responses and identifying LLND support needs

Units of competency BSBTWK501 Lead diversity and inclusion BSBLDR521 Lead the development of diverse workforces BSBHRM615 Contribute to the development of diversity and inclusion strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCRT501 Originate and develop concepts CUAIND502 Maintain and apply creative arts industry knowledge CUAPPR505 Establish and maintain safe creative practice Elective Units BSBDES402 Interpret and respond to a design brief BSBDES403 Develop and extend design skills and practice CUAANM302 Create 3D digital animations CUADIG503 Design e-learning resources CUAANM503 Design animation and digital visual effects CUACMP511 Manage copyright arrangements BSBCMM401 Make a presentation BSBCRT401 Articulate

Training and Assessment Strategy-22691VIC Certificate II in General Education for Adults MEM Core units AURAAA001 Work inYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.