Learner Resources-BSBSMB405 Monitor and manage small business operations AUR privacy and security within the

privacy and security within the medical environment Group A BSBMED401 Manage patient record keeping system Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBITU312 Create electronic presentations Group B BSBITU313 Design and produce digital text documents Group B BSBITU314 Design and produce spreadsheets Group B BSBWRT301 Write simple documents Group B If you require RPL Kits with comprehensive benchmarking

manipulate and output photo images CUAPPR403 Store and maintain finished creative work CUARES403 Research history and theory to inform own arts practice Elective Units BSBADM407 Administer projects BSBCRT301 Develop and extend critical and creative thinking skills BSBCRT401 Articulate

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Core units FBPFSY1001 Follow work procedures to maintain food safety FBPOPR1004 Prepare basic mixes FBPOPR1005 Operate basic equipment FBPRBK1001 Finish products FBPWHS1001 Identify safe work practices FSKNUM09 Identify

Learner Resources-BSBSMB405 Monitor and manage small business operations AUR privacy and security within theOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all