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aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)
inspect and refit wheel hubs and associated brake components AURTTA017 Carry out vehicle safety inspections AURVTS004 Repair vehicle composite material components AURTTY001 Repair vehicle chassis
procedures and programs to meet legislative requirements Elective Units AURAAA002 Determine retail rates for automotive products and services AURAKA002 Adapt work processes to new technologies in an automotive workplace AURALA001 Comply with legal aspects of a service and repair contract in an automotive workplace AURAMA003 Conduct information sessions in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency ICTCBL330 Splice and terminate optical fibre cable for telecommunications projects ICTBWN308 Work safely on live optical fibre installations ICTWHS204 Follow work health and safety and environmental policy and procedures ICTBWN302 Install optical fibre splitters in fibre distribution hubs ICTCBL316 Install ribbon fibre cable in the FTTX distribution network ICTBWN307 Use optical measuring instruments ICTTEN318 Inspect
Self-Study Guide-CHCEDS045 Support student mathematics learning MSF aggressive or abusive customers SIRXECM002Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the
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